Allstar-Recovery Transportation Management

  • United State
  • Verified

About Company

Allstar Recovery was founded in 1992 and has grown to become one of the most reputable recovery companies in the industry. We learned early on that personal attention to each assignment was necessary to meet our service goals and our client's expectations. As a result our small, one truck operation was being asked to service more and more area which ultimately resulted into a coverage area with 20+ storage facilities throughout 5 Southeastern states. As an Industry leader in repossession services, we place an emphasis on streamlined technology which leads to client satisfaction, higher recovery rates, and a very positive experience for all clients. Allstar's professional management staff is hands on with clients, in-house account managers, and field adjusters to ensure we maintain compliance and performance. All of our staff understands the current repossession & collection statutes and laws that govern our current footprint. Our adjusters are required to achieve certification through RSIG or CARS- which Allstar utilizes for our Continued Education program. Allstar Recovery, its owners and employees, adheres to a strong code of ethics that respects the privacy and confidentiality of all of our clients and their customers. With over 75 years of combined management experience in the recovery industry, the Allstar team has the knowledge and ingenuity to improve your delinquent portfolios. Our desire to maintain a transparent line of communication with our clients to discuss performance metrics, update quality, and service issues along with the utilization of the latest technology in the recovery industry are just a few of the qualities that allow our company to successfully maintain compliance and performance. Our home office in historic Natchez, MS houses our operational departments, including our Customer Service team that works to see that each and every account gets detailed personalized attention from a CSR and field adjuster. All of our field adjusters are certified in their respective states and utilize RDN in the field to complete the e-commerce process which allows a streamlined communication effort for the most efficient service possible. Allstar Recovery has storage facilities strategically placed throughout our five state coverage area to ensure every account is handled in a timely manner and our adjusters spend more time servicing accounts than transporting vehicles. Each truck is equipped with self-loading wrecker beds manufactured by Vulcan and Century for a safer, damage-free recovery of the collateral. Allstar Recovery has made a commitment to technology and has always invested in the latest advancements within the industry, thus allowing Allstar to customize to each and every client's needs. It has been and always will be a goal to exceed any client's expectations. With laptop computers in every truck, our field agents are always on the same page as the office staff regarding new info, possible holds or closes, and new orders. With our real time web tool, RDN, our clients are able to better communicate and understand the repossession process as well as get real time updates while agents are in the field.

Overviews

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    Name:
    Allstar Recovery, LLC
    Founded:
    Employees:
    20
    Industries:
    Home Health Care Services, Depository Institutions
    Phones:
         
    Locations:
    Memphis Tennessee, 37501 United States


    Website:
    http://www.allstar-recovery.com
    CEO: Clayton Gay

Employee Ratings

  • Based on full-time and part-time employees only, with 4 reviewers

    Overall Rating

    Career Opportunities
    Compensation & Benefits
    Work-life balance
    Senior Management
    Culture & Values
    CEO Approval
    Recommend to a friend

    They do business with integrity and rational thinking. Overall, it's an excellent place to work, with products that are winning in the marketplace.